Privacy Policy

Who we are

Warmz Aesthetics ("we", "us", "our") sells activewear and coaching services online at warmzaesthetics.com. This policy explains what personal information we collect, why, and what choices you have about it. If you have questions, contact us at warmz.aesthetics@gmail.com.

Information we collect

We collect information you give us directly:

- Name, email address, phone number, and delivery address, when you place an order. - Name, email address, phone number, and any goals you share, when you submit a one-on-one coaching inquiry. - Email address, when you sign up for our newsletter.

We do not collect payment card details ourselves. When you pay by card or mobile money, you enter those details directly on Paystack's own secure payment page — we only receive confirmation that a payment succeeded or failed, plus a reference number. We never see or store your card number, expiry date, or CVV.

How we use your information

We use the information above to:

- Process and fulfil your order, including arranging delivery or confirming a pay-on-delivery order. - Contact you about your order, a coaching inquiry you submitted, or a support request. - Send you marketing emails, but only if you've opted in (via the newsletter sign-up or a coaching inquiry checkbox) — you can unsubscribe at any time. - Keep basic order and account records for accounting, tax, and dispute-resolution purposes.

We do not sell your personal information to anyone, and we do not use it for advertising or profiling.

Cookies

We use two strictly necessary cookies (to remember your shopping cart and to keep an admin signed in) and no advertising or analytics cookies today. See our Cookie Policy for the full detail.

Third parties we work with

We share the minimum information necessary with a small number of service providers who process data on our behalf:

- Paystack — processes payments. Paystack has its own privacy policy governing the payment details you give it directly. - Supabase — hosts our database (orders, coaching inquiries, newsletter subscribers). - Netlify — hosts the website itself.

None of these providers use your information for their own marketing, and none of them are advertising networks.

How long we keep your information

We keep order and coaching-inquiry records for as long as needed for accounting, tax, and legal purposes, and newsletter emails until you unsubscribe or ask us to delete them.

Your rights

You can ask us at any time to:

- Tell you what information we hold about you. - Correct information that's wrong. - Delete your information, where we're not required to keep it for legal or accounting reasons. - Stop sending you marketing emails.

To do any of this, email warmz.aesthetics@gmail.com.

Children's privacy

This site is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top always reflects the current version.

Contact us

Questions about this policy or your information? Email warmz.aesthetics@gmail.com.

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